Terms of Service

01 Acceptance of Terms

By accessing www.cyberlex.co.in, submitting a case inquiry, scheduling a consultation, or engaging our legal services in any form, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you must immediately cease using our website and services. These Terms apply to all visitors, users, and clients of CyberLex.

02 Description of Services

CyberLex provides the following cyber legal and advisory services:

CyberLex reserves the right to modify, suspend, or discontinue any service at any time with reasonable notice to affected clients.

03 Eligibility

To use our services, you must:

• Be at least 18 years of age (or have parental/guardian consent)
• Be a resident of India or have a legal matter subject to Indian jurisdiction
• Have the legal capacity to enter into a binding contract
• Not be using our services for any unlawful, fraudulent, or deceptive purpose
• Provide accurate and truthful information in all communications and filings

CyberLex reserves the right to refuse service to any individual or entity at its sole discretion, particularly where conflicts of interest exist or where engagement would violate applicable law or Bar Council regulations.

04 Client Obligations

As a client of CyberLex, you agree to:

• Provide Accurate Information: Furnish complete, accurate, and truthful information about your matter. Withholding material facts may adversely affect legal strategy and outcomes.
• Timely Cooperation: Respond promptly to requests for documents, information, or instructions, especially in time-sensitive fraud cases where delays can compromise evidence.
• Lawful Use Only: Use our services only for lawful purposes. You may not use CyberLex to advance any illegal scheme, file false complaints, or harass any individual.
• Confidentiality: Maintain the confidentiality of any proprietary legal strategies, templates, or documents shared by CyberLex.
• Fee Payment: Pay all agreed fees within the stipulated timelines as per the engagement agreement.
• No Parallel Representation: Inform us immediately if you engage another legal professional for the same matter to avoid conflicts.

05 Fees & Payment

Our fee structure is as follows:

• Initial Consultation: Free of charge for the first 30 minutes
• Service Fees: Quoted on a case-by-case basis after initial evaluation. Fees are clearly communicated in the engagement letter before commencement of work.
• Retainer Arrangements: Ongoing advisory and compliance services may be offered on a monthly retainer basis.
• Disbursements: Out-of-pocket expenses (court fees, notarisation, courier charges, etc.) are billed separately at actuals.
• Payment Methods: Bank transfer (NEFT/RTGS/IMPS), UPI, or any other method agreed in the engagement letter.

Fees are non-refundable except as specified in our Refund Policy. CyberLex does not operate on a pure contingency ("no win, no fee") basis for legal services, though outcome-linked structures may be discussed for specific recovery matters.

06 Intellectual Property

All content on the CyberLex website — including but not limited to text, graphics, logos, icons, templates, legal document formats, articles, and software — is the exclusive property of CyberLex Legal Services Pvt. Ltd. and is protected under:

• The Copyright Act, 1957
• The Trade Marks Act, 1999
• All applicable Indian intellectual property laws

You may not reproduce, distribute, modify, transmit, or commercially exploit any content from our website without prior written permission from CyberLex. Documents prepared specifically for your matter remain your property but may not be shared, published, or used for commercial purposes without consent.

07 Confidentiality & Attorney-Client Privilege

All communications between you and our legal team in the context of a formal engagement are protected by attorney-client privilege under the Indian Evidence Act, 1872 (Section 126–129) and the Advocates Act, 1961.

This means:

• We cannot be compelled to disclose your case communications in most legal proceedings
• Our legal professionals are bound by professional confidentiality and Bar Council rules of conduct
• All support staff handling your matter sign confidentiality agreements

Note: Attorney-client privilege does not apply to consultations seeking assistance in committing future crimes or fraud. In such cases, we have a duty to refuse engagement and, where legally mandated, report to authorities.

08 Limitation of Liability

To the maximum extent permitted by applicable Indian law:

• CyberLex's liability for any claim arising out of or related to our services shall not exceed the total fees paid by you for the specific service giving rise to the claim.
• We shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or failure to recover defrauded amounts.
• We do not guarantee specific legal outcomes, fund recovery amounts, or resolution timelines, as these depend on third-party authorities, courts, and financial institutions.
• We are not liable for delays caused by government agencies, courts, banks, or other third parties beyond our control.

09 Termination of Services

By You: You may terminate our engagement at any time by providing written notice. Fees for work completed up to the termination date remain payable.

By CyberLex: We reserve the right to withdraw from representation or terminate services if:

• You provide false or misleading information
• You request us to act unethically or in violation of Bar Council rules
• A conflict of interest arises
• Fees remain unpaid beyond the agreed period
• Your conduct becomes abusive or threatening toward our staff

Upon termination, we will provide all documents belonging to you and cooperate in the smooth transition of your matter to another legal professional.

10 Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India, including:

• The Information Technology Act, 2000 (and amendments)
• The Advocates Act, 1961
• The Indian Contract Act, 1872
• The Consumer Protection Act, 2019

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

11 Dispute Resolution

In the event of any dispute, claim, or controversy arising from these Terms or our services, the parties agree to the following resolution process:

1. Informal Resolution (Step 1): Contact our Grievance Officer at help@cyberlex.co.in. We will attempt to resolve the matter within 30 days.
2. Mediation (Step 2): If informal resolution fails, disputes may be referred to mediation under the Mediation Act, 2023.
3. Arbitration (Step 3): Unresolved disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996 with a sole arbitrator mutually agreed upon by both parties, seated in Mumbai, Maharashtra.
4. Court Proceedings (Step 4): Only if arbitration is inapplicable, disputes shall be adjudicated in competent courts at Mumbai.

12 Amendments to Terms

CyberLex reserves the right to revise these Terms at any time. When changes are made:

• The "Last Updated" date will be revised at the top of this page
• Active clients will be notified via email at least 15 days before changes take effect
• Continued use of our services after the effective date constitutes acceptance of the revised Terms

13 Contact Us

For any questions regarding these Terms of Service, please contact: